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A real person reads every message. We respond within one business day to every serious enquiry. No bots, no ticket queues.
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RESPONSE TIME
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We guarantee a response within one business day to every enquiry. Urgent issues (app crashes, billing) are escalated to same-day response.
BEFORE YOU WRITE
QUICK ANSWERS
HOW DO I CANCEL MY SUBSCRIPTION?
Open TOCKLOG → Profile → Subscription → Cancel. Or go to Settings → Apple ID → Subscriptions on your iPhone.
I LOST ACCESS TO MY ACCOUNT.
Use 'Forgot Password' on the login screen. If you signed in with Google, use your Google account recovery. Still stuck? Email support@tocklog.app.
HOW DO I REPORT A BUG?
Use the form above with topic 'Bug Report'. Include your device model, iOS version, and a description of what happened. Screenshots help.